We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, chatbot, and Google RCS Business Messaging (RBM) services. By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
- Personal Information: Your name, mobile number, and email (if provided).
- Message Interactions: Chat history, replies, and preferences.
- Location Data: Only if you voluntarily share it for service or delivery purposes.
- Device & Network Data: Basic technical details (such as device type, network operator, or delivery reports) to ensure message delivery and troubleshooting.
We do not collect sensitive personal data such as Aadhaar, PAN, financial details, or passwords.
2. How We Use Your Information
- To deliver updates, reminders, and customer support messages.
- To send you offers and promotions (only if you have consented).
- To personalize your chatbot and messaging experience.
- To ensure compliance with telecom and Google RCS regulations.
- To improve the quality, safety, and reliability of our services.
3. How We Protect Your Data
- Data is stored on secure servers.
- We use industry-standard encryption protocols.
- Access to your data is restricted to authorized personnel only.
- We regularly review our security practices to prevent unauthorized access.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Your data may only be shared with:
- Telecom operators and technology providers required for message delivery.
- Regulatory authorities (such as TRAI or DLT) if required by law.
- Law enforcement agencies if mandated under applicable laws.
All third-party partners are bound by confidentiality and data protection obligations.
5. Consent and Opt-Out
- By providing your mobile number and interacting with our chatbot, you consent to receive messages from us.
- You may opt out anytime by replying STOP to our messages.
- Once you opt out, you will not receive further communications unless you opt in again.
6. Your Rights
- Access & Correction: You can request access to the information we hold about you and ask for corrections.
- Deletion: You can request that we delete your personal data (subject to regulatory compliance).
- Withdrawal of Consent: You can withdraw consent at any time by opting out of communications.
To exercise these rights, please contact us using the details provided below.
7. Cookies & Website Tracking
When you visit our website, we may use cookies or tracking technologies to improve user experience. These cookies do not collect personal data unless you provide it voluntarily. You can disable cookies through your browser settings.
8. Children’s Privacy
Our services are intended for business users and general consumers above the age of 18. We do not knowingly collect personal information from children.
9. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in regulations or our services. The updated version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
- 📞 Phone: +91 91473 75505
- ✉️ Email: info@deehublifestyle.com
- 🌐 Website: www.deehublifestyle.com
This Privacy Policy is designed to comply with Google RCS Business Messaging onboarding standards, ensuring transparency, consent, user control, and data security.